Our story

Why Imori exists.

Almost everyone knows someone who was lost to addiction or serious mental illness. A parent, a sibling, a friend, a patient. Behind each loss are people who tried: clinicians, counselors, families, and the person themselves.

In many of those stories, the warning signs appeared in the days between appointments. Someone stopped sleeping, stopped answering, or quietly stopped taking a medication. And no one in a position to help could see it in time.

That is not a failure of the people providing care. Clinicians who treat the most complex patients do heroic work with too little time and too few colleagues. The tools they have were built around appointments, not the days between them. Documentation takes hours that belong to patients, and the work that keeps patients safe is often the work that goes unrecorded.

Imori was built to change that. It stays in touch with patients at any hour, so no one faces the days between visits alone. It elevates the conversations that need a clinician, with the reasoning shown, and notices when a patient goes quiet. It handles the documentation, so clinicians can spend their time with patients. And it records the work, so a clinic can sustain and grow the care it provides.