For administrators

Keep giving the care your most complex patients need.

Imori extends your team's reach between visits and documents that work as it happens. It reaches patients before they drop out of treatment and keeps the record that holds up to an audit. The result is care your clinic can sustain and expand, without adding staff.

Get an estimate for your clinic Contact us

Where good care goes unrecognized

Three places good care goes uncounted, and how Imori fixes each one.

01

Between-visit work that is never recorded

Chart review, outreach and care coordination are real clinical work, and reimbursement codes exist for them. When the work is not documented as it happens, it cannot be recognized.

With Imori: patient engagement, care coordination and clinician review are recorded with timestamps as they happen, and summarized in the form payers expect. Summaries are aligned to the care management codes your clinic may already qualify for, including collaborative care, behavioral health integration and chronic care management.

02

Patients who drift away

In intensive outpatient and partial hospitalization programs, a patient who falls below the weekly minimum can mean a week of care that goes unreimbursed. Every patient who leaves treatment early loses the care that would have come next.

With Imori: regular contact between visits helps patients stay engaged, and Imori reports when a patient stops responding, so a person can reach out early.

03

Documentation that would not survive an audit

Auditors recover payments for services that were billed but not adequately documented. Between-visit care is where the gaps are.

With Imori: every contact leaves a structured, timestamped record: who reviewed it, when, and why. The trail an auditor asks for is in place before they ask.

The panel view

Your whole panel, sorted by who needs attention

A clinician sees the patient queue. Senior leaders see the metrics for managing the panel: how many need attention, how many are steady, and whether that is changing week to week.

6 of 48 need attention this week. Dr. Kaur's panel · updated 09:14

All 48 patients

Design preview · Sample panel — not real patients

Your billing stays yours

You bill. Imori makes sure the record is there.

Imori does not submit claims and does not bill. Your clinicians review and sign, and you bill through your own process. Imori's job is to make sure the record is there, and that it holds up.

No new staff

No change to how your team practices.

Imori runs the between-visit contact, so your team does not have to find the hours. The work your care managers already do gets recorded, and the same team can support more patients. Nothing changes in your billing policy, and no clinician is asked to practice differently.

Clinical risk, earlier

The patients who need the most care are the ones to reach first.

The patients at highest risk are often the ones whose crises are the most costly and the hardest on your staff. Imori elevates the conversations that need a person early, so your team can act on them before they become emergencies.

Financial footing

Financial footing that does not depend on a grant cycle.

Grant renewals and payer policy are outside your hands. Reimbursement for care you already provide is not. Imori helps make sure that care is fully recognized, so your clinic can plan on it.

Strengthening your clinical program

Things you can put in front of a board or a payer

Imori is set up the way your clinic works: channels, notification and escalation protocols, thresholds, instruments, documentation format and the codes you bill under are configured with your team before anything starts. Patients reach Imori by voice, chat or text, at any hour.

Every elevated conversation comes with the reasoning behind it, not just a score. Your clinical committee can review and adjust the rules.

PHQ-9, GAD-7, or the validated instruments your clinic prefers, scored by established rules, every administration kept with its date, so the trend is yours to inspect.

A record of who reviewed each elevated conversation, and when: the record that shows a policy was actually followed.

The clinic estimate

See it for your clinic.

Tell us your panel size, your payer mix and the codes you bill today. We will put together an estimate of the between-visit work that goes unrecorded today, and what recording it could mean for your clinic, so you have a concrete number to react to. There is no obligation either way.

Get an estimate for your clinic

Starting with a pilot

Start small. Measure it yourself.

We begin with a short pilot that runs alongside your current workflow. It asks nothing of your clinicians beyond using the queue and changes nothing about how you bill. It records only the time your team actually spends. We compare before and after using your own numbers:

Minutes of between-visit care recorded per patient.

How many patients reach your billing thresholds.

How complete the documentation is.

When the pilot shows value, we integrate Imori with your EHR.

Let's look at your clinic together.

Tell us about your clinic and we will show you where Imori could fit.

Contact us